Our Eczema Rescue Cream is gentle and professionally formulated to assist with sensitive skin conditions such as eczema, offering relief and hydration without harsh chemicals. Infused with soothing botanicals and essential oils, this cream nurtures your skin while supporting its natural balance. Experience the dedication of Shifting Sands Skincare in every application, designed to bring comfort and tranquility to irritated skin.
100g - Eczema Rescue Cream
Packaging: Clear plastic bottle with white screw on pump - product weight - 100g, total weight - 128g
Ingredients: Colloidal Oatmeal, Colloidal Silver, Wheatgerm oil, Hydrolyzed Oat oil, Vitamin B3, Aloe Vera butter, Chia Seed Oil, Gingko Biloba Oil, Hemp Seed Oil, Gotu Kola Oil, Matcha Powder, Unrefined Shea butter, Rice Bran Oil, Vegetable Glycerin, Rosehip Oil, Organic Calendula & Rose Hydrosol, Polysorbate 20, Xanthan Gum, Neroli Essential oil, Preservative Eco.
Patch Test: Before using, conduct a patch test to ensure your skin reacts positively. If you experience any adverse reactions, it's best to discontinue use. Contact us if you would like to discuss an alternative.
Directions for use: Apply a small amount of rescue cream to affected area and massage in until completely absorbed.
Store at or below 30oC Keep out of reach of children and pets
Return & Refund Policy
- We are committed to providing high-quality, all-natural skincare products.
- If you have an issue with your product, please contact us within 48 hours of opening it.
- We keep a sample of every batch for quality tracking.
- Products should be stored at or below 30°C to maintain their quality.
Eligibility for Returns:
- Returns are accepted only if the product is unused, unopened, and in its original packaging, unless the product is faulty or damaged upon arrival.
- For health and safety reasons, opened or used products cannot be returned unless there is a proven quality issue.
- Returns must be initiated within 48 hours of receiving or opening your product. Returns requested after this period may not be accepted.
How to Initiate a Return:
- Please email us at [your email address] with your order number and details of the issue. We will respond within 2 business days with next steps.
Condition of Returned Items:
- Returned products must be in their original condition, unused, and with all packaging intact, unless the product is faulty.
Return Shipping:
- Customers are responsible for return shipping costs unless the product is faulty or damaged upon arrival. We recommend using a trackable shipping service.
Refund Process:
- Once your return is approved, we will provide instructions for returning the product.
- After we receive and inspect the returned item, we will process your refund to your original payment method. Please allow up to 7 business days for processing. Refunds may take several business days to appear, depending on your bank.
Exceptions:
- We do not accept returns for change of mind.
- Products that have been stored above 30°C or not according to our care instructions are not eligible for return or refund.
- Sale or promotional items are final sale and cannot be returned unless faulty.
- For hygiene and safety reasons, we cannot accept returns on opened or used products unless there is a quality issue.
Contact Information:
- For any questions about returns or refunds, please contact us at Viv@shiftingsands.com.au or 61+ 0402159052
